Burdwan Municipality Privacy Policy

Burdwan Municipality is committed to protecting your privacy when you visit our website. This policy explains how we handle personal information in compliance with Indian laws like the Information Technology Act, 2000, and relevant guidelines.

Information We Collect
We collect minimal personal data necessary for public services, such as contact details submitted via forms for complaints, tenders, or civic requests. This may include name, email, phone number, and address. We also gather non-personal data like IP addresses, browser types, and visit timestamps via cookies for site analytics and security.

How We Use Your Information
Your data is used solely to respond to queries, process applications, improve services, and ensure website security. We do not use it for marketing or share it with third parties except as required by law, such as with government authorities for municipal operations.

Data Sharing and Disclosure
Information is shared only with municipal departments for official purposes or when mandated by court orders. No data is sold or transferred internationally without safeguards.

Cookies and Tracking
Our site uses essential cookies for functionality and optional analytics cookies. You can manage preferences via browser settings. We do not track users across external sites.

Data Security
We implement reasonable security measures, including encryption and access controls, to protect data from unauthorized access or breaches, aligned with government IT standards.

Data Retention
Personal information is retained only as long as needed for the purpose collected, typically until the request is resolved, then securely deleted.

Your Rights
You have the right to access, correct, or request deletion of your data by contacting us. We respond to such requests within 30 days.

Changes to Policy
Updates to this policy will be posted here with the effective date. Continued use implies acceptance.

Contact Us
For privacy concerns, email the IT Administrator at the official Burdwan Municipality contact or write to:
Office of the Burdwan Municipality,
Bardhaman, West Bengal, India.